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FAQs
Orders and Products
Placing an order on our site is simple! Simply select the product you want, choose the size and add it to your cart. Then you can proceed to payment securely via our platform.
Yes, each fur coat is unique. Due to the nature of the fur, the shade may vary slightly from one piece to another. Every fox is different, which makes each coat even more exclusive.
Shipping and Returns
Shipping is free and usually takes 5 to 7 business days. We ship exclusively within the European Union at the moment.
Yes, we accept returns within 14 days of receiving your order. To initiate a return, simply contact us here. We will provide you with all the necessary information.
Manufacturing and Crafts
All our products are handmade in Poland, a country renowned for its high-quality craftsmanship and traditional know-how. We pride ourselves on supporting local artisans and offering luxury, handmade products.
We use high quality materials, mainly leather and fur from responsible sources. Our products are designed to last, while guaranteeing a timeless style.
Payment and Security
Yes, all payments on our site are completely secure. We use the latest encryption technologies to ensure the security of your personal and payment information.
Support Client
If you have any questions or need assistance, you can contact us via our Contact page. We are committed to responding to all inquiries as quickly as possible.